Well for starters they are taking forever to send me my winnings when I put in the request around 6:00 AM EST and it's now 3:00 PM and still nothing, and yes I know y'all have alot of customers but winnings should definitely be sent out in a timely manner! Y'all definitely need to work on your customer service agents as well and also the finance team to respond to emails in a timely manner and not just when they feel like it. Still have a help desk service ticket open for 72 hours for a double payment sent to same address and no one has contacted me through email to update me at all. I have sent in multiple emails trying to reach someone but no response. So for the record that's why I gave 2 stars. You guys really need to step your game up or you might start losing customers. I'm just saying. Thank you for your time. Have a great day!
9330 people found this review useful
Great customer service, Real people, fast cash outs , and bonus for each deposit doesn’t get better than that.
1204 people found this review useful
for me it's been very good site , I had no problems at all yet
1097 people found this review useful
I had an issue with bitstarz back in the summer and around the new year I decided to contact casinomeiaters pab after failing to get any help from askgamblers when the issue occurred. They were great and Olle was great and I was able to come away satisfied with the outcome. Thanks again!
7398 people found this review useful
The games seem looser than other casinos and they have a big selection
6689 people found this review useful
I think that PUNT Casino has some potential to be better quality platform, I haven't ever withdrawaled from there but the game selection is definitely what I like, I could definitely give Punt more of a chance to be one of my top platforms but as of right now it is lower on my list. Hopefully they can come up with something that will draw more attention to them than what they are doing now.
6642 people found this review useful