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After joining about a week ago I have been pleasantly surprised by how much I have enjoyed playing here. The house games are unique and fun, all of which are provably fair. If you're familiar with gambling with crypto then you know that it can sometimes take (what feels like) forever for your transaction to receive the required confirmations to clear the blockchain and then finally be deposited into your player's account. Guess what?! Not here!!! Every deposit I've made has been added to my account almost instantly; with the exception of yesterday while their payment server was down for maintenance.. So I messaged support and not only did they credit my account with the deposit immediately but they also gave me a bonus for my troubles! Now that is some excellent customer service!My first withdrawal was on New Years Eve and it required a manual review so I thought for certain it would be the next day before it cleared because suppport was gone for the night and.. It was 7pm on New Year's Eve...nope.. 15 minutes later my withdrawal was sitting in my crypto wallet! In just a little over a week since joining MegaPlay I have managed to receive bonus amounts of nearly $100 just from the weekly/ daily races alone. And to be clear.. I'm not some crazy high roller with insane wager amounts. That's not even including my deposit bonuses, rake back, loss recovery, giveaway winnings, and daily/weekly bonus I've gotten as well. That's insane! This is definitely my new favorite place to gamble crypto and I think I'll be hanging around here for quite sometime!!

I have been playing with this casino for well over a year, I've won some and lost some, but payout has never been an issue. Always fast and easy, until today. After meeting the playthrough and requesting a withdrawal I get a reply saying declined, because I didn't remove 5.86 cents when i requested my payout. No problem. I go back in and remove it and process it again. This time they tell me declined for Over betting. I have NEVER gotten that before and have been playing as I always have when I received my payouts (Mostly $500) 10x max cashout. But not this time!When I reached out to support. they were not help. but I got an email saying. they will be crediting my original deposit back to my account and Good Luck... I want my 500 dollar winnings added back to my account and my withdrawal processed. This is ridiculous and something I have never experienced before. Not sure who's working there today, but someone needs to fix this.UPDATE 8/13Very impressed with the thorough review of my account and the context provided and the decision made as a one time curtesy. While not the full amount, I understand the rationale and decision and appreciate them making it right. This is experience I have been accustomed to and it has restored my positive opinion of them.